Please email us at sales@castlerockfirearms.com. You can email us for quotes, product questions, or to send us copies of your FFL for firearm purchases. We do our best to answer email as fast as possible.
Customer Service, Sales, and Order Issues
All of our sales team are also our first line of customer satisfaction – if something is up, please give them a chance to resolve your issue by contacting them via phone or email them at the sales inbox (above). However, if that’s not working out, please email us at issues@castlerockfirearms.com. if things aren’t going as expected – we take customer service seriously, and we’ll do the best we can to help you out. Please use this address for inquiries related to shipping, updates to orders and customer information, and other non-technical issues and requests.
Website and Technical Issues
Having trouble accessing a portion of our site, completing an order, or otherwise having technical difficulties? Please contact us right away at support@castlerockfirearms.com, and we’ll be in touch directly. You can also call us and we can get someone on the phone to assist.
